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Return to Help Index
| Guarantees |
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| 5-year Guarantee |
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Any item can be returned without reason within 60 days of purchase. All collars and leashes have a 5-year warranty against manufacturer's defects. This means that if anything were to break or tear within 5 years of purchase, we will replace the item at no charge upon receipt of the defective item. |
| Privacy Policy |
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Our privacy policy is simple: we don't see your name, address, email, phone number, credit card number or any other bit of information about you to anyone, at any time or any reason. We don't even keep your credit card number on file when you place an order. If you called us and asked us to use a credit card number form a previous order, we couldn't because it's not on file. |
| Security |
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This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security. Our encryption and our level of security is provided by GeoTrust. |
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